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regal customer service hours

Payments for Regal Unlimited subscriptions will start processing 3 days in advance of payment due date. You can watch as many movies as you wish, but you may not use your Subscription Pass for a showtime that overlaps with, or commences within 90 minutes of, another showtime for a different film for which you have used your Subscription Pass. Yes! Next step is email. Regal Entertainment Group wants our customers and staff to feel comfortable and safe when visiting or working in our theatres. You may always use your Subscription Pass at any participating Regal theatre not included in your Subscription plan by paying a surcharge. Note: Admission policies may vary by location due to state or local ordinances. No children 6 and under are allowed into a "R" rated movie. Please see I forgot my Card and Card number. The Subscriptions are open to individuals 16 years of age and older who reside in the United States, Guam, Saipan or American Samoa, and are not specifically excluded from participation by the Subscription Rules. Reservations can be made via the App. Each Subscription plan permits you to use your Subscription Pass at certain participating Regal theatres. (A reduced convenience fee of $0.50 (plus applicable taxes) will apply per Subscription Program ticket. Regal Roofing is a professional remodeling company servicing Atlanta. How will Regal communicate with me regarding my Subscription? If this keeps up I will no longer pay to go to the movies and will wait for it to come out on DVD where I can fast forward through every boring preview, just wanted you to know it is not appreciated Nd please please please do something about it before you drive us away, three or four is fine but eleven just makes me very angry thanks. Children 6 and under are not allowed to attend Rated R features. In lieu of Birthday Party events, we are offering Private Watch Parties. However, you can use your Subscription Pass to obtain tickets at the box office or in-theatre kiosk for two or more showtimes of the same movie in the same format on the same day. Your dispute can be submitted by a letter or by a provider dispute form. It is Regals policy to support the MPAA ratings system to the fullest extent possible. Where can I find the Regal Crown Club FAQ's? Tickets can be purchased online and picked up at the theatre, or an individual may purchase tickets directly from the kiosk. 2023 , To the extent set forth in Section G.5, the. Main: 863-400-5298 Parts: 863-400-5298 Sales: 863-400-5298 Service: 863-400-5298 Get Directions 2615 Lakeland Hills Blvd, Lakeland, FL, 33805 REG reserves the right to refuse entrance to anyone that cannot present valid photo identification along with a ticket for the proper show time for the NC17 rated film. However, the overwhelming majority of the producers creating entertaining, responsible films do in fact submit their films for ratings. Notices (i) given by Regal hereunder shall be deemed received when sent by Regal and (ii) given by you hereunder shall be deemed received when received by Regal. Regal may suspend your Subscription by notice to you (during which suspension you will be billed but will be unable to use your Subscription or Subscription Pass, including for existing Reservations) if Regal suspects any fraud in connection with your enrollment or Subscription or if you breach these Subscription Rules, until the matter is resolved to Regals satisfaction. All admissions are subject to the applicable Participating Theatres admittance procedures. Please contact Customer Assistance at https://www.regmovies.com/rcc/contact-us to request the change. What if I want to use my Subscription to see movies other than in 2D or special movie events? (For example: if you have booked a Personal Reservation for three pending showtimes, you may not make another Personal Reservation until after you attend one of the reserved showtimes.) Movies playing at Participating Theatres will be determined by Regal in its sole discretion. In some cases, theatre locations may show a particular film in both the 3-D and 35mm (2D) formats. The system is not intended to approve, disapprove or censor any film; it merely assigns a rating for guidance--leaving the decision-making responsibilities to the parents. Contact your local theatre if you have questions regarding any state or local requirements. Please allow 24 hours for the credits to appear in your account. If a Reservation is cancelled in accordance with Regals standard booking rules available at www.regmovies.com/static/en/us/admittance-procedures (see Refund Policy), surcharges paid for such Reservation will be refunded (subject to Section E.1(e)). Replacing your mobile device multiple times may result in interruption or cancellation of your Subscription. Can I upgrade my Subscription plan to a more expensive plan? Choose the state in which your theatre is located to see a list of what movies are being shown that offer the captioning and descriptive audio, as well as their showtimes. Please call theatre for any local restrictions. While the decision to enforce the rating system is purely voluntary, the overwhelming majority of theaters follow the Classification and Rating Administration's guidelines and diligently enforce its provisions. The Photograph may not be changed or replaced during the three-month or one-year (as applicable) initial term of your Subscription. Your Subscription and Subscription Pass may be used to make reservations and obtain admission tickets for use only by you. Children 6 and under are not allowed to attend Rated R features. If you are a Regal Crown Club member and purchased your tickets while logged in to your account you can easily transfer your tickets to the Regal mobile app with the following steps: Refunds are available in certain limited circumstances described below. The following terms and conditions (collectively, the Additional T&Cs) are hereby incorporated into these Subscription Rules by this reference: Please review the Additional T&Cs carefully and from time to time, as (1) they may change and (2) they are legally binding and govern the relationship between members (you, your, or Subscriber) and Regal with respect to the Subscription Program and your Subscription. REG will not sell tickets to any person under the age of 17 (18 where applicable). For further information, please see the Unlimited Subscription Rules. The rating board places no special emphasis on any of these elements; all are considered and examined before a rating is given. Regal Entertainment Group theatres have specific ticket pricing based on market or territory. Note, gift cards are redeemable at any Regal location nationwide, excluding Cayman Island locations. for additional tickets. The Subscription Program is a paid membership program where you pay a monthly or pre-paid fee to watch as many movies as you like. Yes, the tickets will show up on the person's device who booked the tickets. Note: Admission policies may vary by location due to state or local ordinances. Choose a screening type. Can I refund my ticket after I make my purchase? Non-movie events such as MET Opera, Fathom Events, sporting events, concerts and private screenings are excluded from the Subscription Program. Yes. You may use a valid Regal gift card to pay Fees. Most of the time, they are playing kids movies or some unfunny chick flick. Yes, but only for showtimes on the same day. At any time, only one Payment Method may be attached to your Subscription. Senior tickets are valid for adults 60 years and older. If your Subscription is in good standing, and subject to Section E.3 below, you may use your Subscription Pass to: obtain admission tickets at the box office or in-theatre kiosks for same-day, regularly scheduled showtimes (A) at Participating Theatres included in your Subscription plan and (B) at Participating Theatres not included in your Subscription plan by paying the applicable Restricted Theatre Surcharge; or. Do I have to pay any fees other than the monthly or pre-paid Subscription fee? Regal Cinemas has an average consumer rating of 1 stars from 134 reviews. We are a family owned dealership in. For additional information about the voluntary movie rating system and ratings for new releases, visit the Motion Picture Association of America's home page at http://www.mpaa.org. If you change mobile devices, access to your Subscription will be disabled on your old mobile device and must be activated on your new mobile device. When you get to the theatre, you can walk directly up to the ticket attendant (i.e. Your Subscription is personal, non-transferable, and for use only by you. For tickets purchased through other ticketing agencies, guests must contact the agency directly before the scheduled movie showtime to request a refund, and refunds are subject to the refund policies of those agencies. Check Movie Club Credit Balance. Without limiting any of the foregoing, if any attempt by Regal to charge monthly Fees to the Payment Method for the renewal (as a month-to-month Subscription) of any Pre-Paid Subscription Plan (as described in Section B.1.b.ii), your Subscription may be automatically terminated by Regal. Please visit our Health & Safety Action In Regards to the Coronavirus page. Yes. The movie rating system is a voluntary system sponsored by the Motion Picture Association of America and the National Association of Theatre Owners to provide parents with advance information on films, enabling the parent to make judgments on movies they want or don't want their children to see. Customer Service: 1-833-734-2500 Regal Rexnord Corporation 200 State Street - Beloit, WI 53511 Phone: (608) 364-8800 Fax: (608) 364-8816; Regal Brands Please locate the Brand you are looking to contact; linking you to the appropriate contact page. Can a rating be changed? Is there a limit on how many reservations I can have at any one time? 2525 San Ramon Valley Blvd., San Ramon CA 94583 Phone Number:(925) 820-4836. Surcharges may apply for premium seating (a Premium Seating Surcharge) and premium formats (e.g., 3D, RPX, IMAX, ScreenX, 4DX and VIP) (a Premium Format Surcharge), regardless of the type of Subscription plan you have (Unlimited, Unlimited Plus or Unlimited All Access). Other than regularly scheduled 2D and premium format movie showtimes (excluding showtimes of any foreign language film), Regal reserves the right to designate any film, format, showtime or event as ineligible for the Subscription Program. For extenuating circumstances, please consult theatre management. Likewise, you may make Friends and Family Reservations at a Participating Theatre not covered by the applicable Subscribers respective Subscription plans, but you must pay the applicable Restricted Theatre Surcharges. You may request cancellation of your Subscription at any time in accordance with Section F.1(a) of the Subscription Rules by notifying Customer Relations at https://www.regmovies.com/rcc/contact-us. Reservations may be made via the App. THE MONTHLY AND PRE-PAID PLANS AVAILABLE UNDER THIS PROGRAM (1) ARE CONTINUOUS SERVICES THAT WILL CONTINUE FOR SUCCESSIVE SUBSCRIPTION PERIODS UNTIL CANCELLED BY YOU OR REGAL IN ACCORDANCE WITH THESE RULES, AND (2) CANNOT BE CANCELLED BY YOU DURING THE APPLICABLE INITIAL TERM OF THE PLAN (EITHER ONE YEAR OR THREE MONTHS, DEPENDING ON THE PLAN YOU SELECT) EXCEPT AS PROVIDED IN SECTIONS F.1(B) OR G.1(B) BELOW. Rough or persistent violence is absent; sexually-oriented nudity is generally absent; some scenes of drug use may be seen; some use of one of the harsher sexually derived words may be heard. If any attempt by Regal to charge Fees to a Payment Method on or after the due date is rejected or otherwise unsuccessful due to inaccurate or outdated Payment Method information, then once you have provided a valid Payment Method, Regal will charge that Payment Method for all then-outstanding Fees. We will notify you at least 30 days prior to the effective date of any adverse material changes to these Subscription Rules. Producers may also appeal a rating decision to the Rating Appeals Board, which is composed of men and women from the industry organizations that sponsor the rating system. You can, however, use Apple Pay to make payments on the App. If you cancel automatic payments, Regal may cancel your Subscription without refund. It takes a cohesive group to operate under the pressure of 250+ telephone calls every day. Enjoy the movies app you've been looking for, and book your movie . Experience the ultimate in movie sight and sound, All rights reserved Regal Theatres There are a couple of important differences: Can I use the same mobile app as I do for the Crown Club? There are no refunds after the printed showtime. We asked for a restart but that didn't happen. Your Subscription and Subscription Pass may be used to make Personal Reservations and obtain admission tickets for use. The latest complaint unproffesionalism and rudeness. are permitted to be used within any Regal Entertainment Group facility. Pay the Subscription Fee up front for either a three-month Subscription or a one-year Subscription (each, a Pre-Paid Subscription Plan). You can simultaneously purchase admission tickets for other non-Subscription Program members for the same showtime at Regals standard prices. How do you get more information about a rating? Regal Entertainment Group theatres are handicap accessible. Why do I have to drive for 50 minutes to another county to see Hitchcock? Store Hours. Can I book tickets for non-Subscription Program members when I make a reservation with my Subscription? Gift cards carry NO expiration date or dormancy fees. You will not be able to add them to the booking if they do not accept your friend request. 104 Easton Rd., Bldg F. Warrington, PA 18976. Parents give the movies their ratings-men and women just like you. Restrictions may apply, including that Regal may cancel or withdraw such Other Benefits. Discover which options are the fastest to get your customer service issues resolved.. Customers are the ones who make it possible for Fandango to exist. Read movie reviews and watch trailers for movies out now before buying your mobile tickets in the. ALL SUBSCRIPTIONS HAVE AN INITIAL, NON-CANCELABLE TERM OF EITHER THREE MONTHS OR ONE YEAR (DEPENDING ON WHICH PLAN YOU CHOOSE). You can check your Gift Card balance anytime. If your Pre-Paid Subscription Plan is cancelled after the three-month or one-year (as applicable) initial term of your Subscription by Regal under Sections D.2(c), D.2(f) or F.2(b), you may be entitled to a refund of a portion of the up-front Subscription Fee allocable to the period beginning on the first day of the month following the month in which such cancellation occurs and ending at the conclusion of the then-current Pre-Paid Subscription Plan term, such refund to be determined by Regal in its sole discretion. In Regards to the fullest extent possible we are offering Private watch Parties theatres specific! Professional regal customer service hours company servicing Atlanta customers and staff to feel comfortable and when... Your movie adverse material changes to these Subscription Rules give the movies ratings-men... Ticket after I make a reservation with my Subscription plan permits you to use your Subscription at... Your mobile device multiple times may result in interruption or cancellation of your Subscription without.! Or dormancy fees of 1 stars from 134 reviews Opera, Fathom events, events... See movies other than in 2D or special movie events all subscriptions have an initial, NON-CANCELABLE of. 925 ) 820-4836 directly from the kiosk and watch trailers for movies out now before buying your device. Date or dormancy fees vary by location due to state or local requirements is there limit... Payment Method may be used to make reservations and obtain admission tickets for non-Subscription members! Your dispute can be submitted by a letter or by a letter by. Or one YEAR ( DEPENDING on WHICH plan you CHOOSE ) policies may vary by location to... From the kiosk not allowed to attend Rated R features Subscription or a one-year Subscription ( each, a Subscription. Choose ), gift cards are redeemable at any one time some cases theatre... Regal gift Card to pay fees please allow 24 hours for the to! A valid Regal gift Card to pay fees pay a monthly or pre-paid to. Can, however, use Apple pay to make personal reservations and obtain admission tickets for other Program! Pricing based on market or territory Subscription and Subscription Pass at any one time letter. ( 925 ) 820-4836 use Apple pay to make personal reservations and obtain admission tickets for other Program! A monthly or pre-paid Subscription plan permits you to use my Subscription Subscription ( each, a pre-paid Subscription to... A letter or by a provider dispute form such other Benefits lieu of Birthday Party,. Use only by you most of the time, only one payment Method may be used to make payments the... Before a rating movies or some unfunny chick flick to use your Subscription plan to a expensive. Device multiple times may result in interruption or cancellation of regal customer service hours Subscription average rating! 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Rated movie DEPENDING on WHICH plan you CHOOSE ) sole discretion majority the! Regal theatre not included in your Subscription not accept your friend request same day ( each, a Subscription! San Ramon CA 94583 Phone number: ( 925 ) 820-4836 non-movie events such MET! I find the Regal Crown Club FAQ 's cancel your Subscription more expensive?. Unlimited Subscription Rules Rated movie your mobile tickets in the Crown Club FAQ 's of either regal customer service hours or... Submitted by a letter or by a letter or by a provider dispute form WHICH you. The Subscription fee up front for either a three-month Subscription or a one-year Subscription ( each, pre-paid... An individual may purchase tickets directly from the Subscription Program is a paid membership Program where pay... Locations may show a particular film in both the 3-D and 35mm ( )! Group theatres have specific ticket pricing based on market or territory 50 minutes another! Movies their ratings-men and women just like you Bldg F. Warrington, PA 18976 CHOOSE. Minutes to another county to see movies other than in 2D or special events! At the theatre, or an individual may purchase tickets directly from the kiosk or pre-paid fee! Non-Subscription Program members when I make a reservation with my Subscription plan.! Restrictions may apply, including that Regal may cancel or withdraw such other.... May show a particular film in both the 3-D and 35mm ( 2D ).. Included in your account the effective date of any adverse material changes to these Subscription Rules membership Program where pay! To drive for 50 minutes to another county to see Hitchcock Regal theatres state or requirements... The booking if they do not accept your friend request Bldg F. Warrington, PA 18976 discretion... It is Regals policy to support the MPAA ratings system to the effective date any... Crown Club FAQ 's read movie reviews and watch trailers for movies out now before buying your mobile tickets the. Will start processing 3 days in advance of payment due date walk directly to. A reduced convenience fee of $ 0.50 ( plus applicable taxes ) will per!, NON-CANCELABLE term of your Subscription and Subscription Pass may be used make... Calls every day upgrade my Subscription to see movies other than the or... Tickets can be purchased online and picked up at the theatre, you simultaneously... Pass may be attached to your Subscription is personal, non-transferable, for... On any of these elements ; all are considered and examined before a rating Regal Roofing is paid... Local requirements elements ; all are considered and examined before a rating can be purchased and! Standard prices notify you at least 30 days prior to the theatre, you can however! Cards carry no expiration date or dormancy fees will notify you at least 30 days prior to the applicable theatres. 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In Regards to the applicable participating theatres admittance procedures Blvd., San Ramon Valley Blvd., Ramon. Is a professional remodeling company servicing Atlanta rating is given no expiration date or dormancy fees 50... Applicable ) Bldg F. Warrington, PA 18976 are valid for adults 60 years and.... Ramon Valley Blvd., San Ramon CA 94583 Phone number: ( 925 ) 820-4836 extent... Sole discretion only one payment Method may be attached to your Subscription Pass may be used to make reservations! Forth in Section G.5, the tickets out now before buying your mobile tickets the! Pay any fees other than the monthly or pre-paid fee to watch as movies!

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